Privacy Policy for Mbi8

Cookies and Your Choices

This site uses cookies to remember your preferences and to collect anonymous statistics about how visitors use the pages. These small files help the site function smoothly and help us see which content is popular. If you turn off cookies in your browser, you will still be able to browse the public parts of the site. However, certain features that rely on remembering your choices may not work correctly, and your experience may be slightly less convenient.

What We Collect and When

When you use the contact form on this site, you provide your name, email address, and the content of your message. This happens only when you choose to submit that information to us. Separately, our web server automatically records standard technical data for each visit: your IP address, browser type, the pages you view, and the date and time of your visit. This occurs without you taking any action.

How Long Records Are Kept

Contact form messages and the associated personal data are kept only for as long as needed to deal with your enquiry and any follow-up. After that period, they are deleted from our active systems. Server logs containing IP addresses and browsing data are retained for a limited time for security and diagnostic purposes. When those logs are no longer required, they are securely erased or anonymised so you cannot be identified from them.

Who We Share Data With

We share your personal data with analytics providers and hosting companies that act on our instructions. These third parties process data only to help us operate the site and understand its usage, and they are bound by confidentiality. We never sell, rent, or trade your personal data to any third party for marketing or any other purpose. Your information is not shared with any external organisation except those essential service providers described above.

Your Rights to Access and Delete

You have the right to request a copy of the personal data we hold about you. To do so, simply use the contact page on this site and ask for a copy of your records. We will respond within the timeframe required by Malaysian law. You may also ask us to delete your personal data at any time. If you request deletion, we will remove your information from our active records and take reasonable steps to ensure it is erased from any backup or archival systems, unless we are legally obliged to keep it.

Why We Hold This Information

The details you send through the contact form are kept solely to respond to your enquiry. We use your message and contact details to answer your question or address the issue you raised, and we do not use them for any other purpose. Technical records, such as IP addresses and pages viewed, are held to maintain the security of the site, diagnose faults, and understand general usage patterns so we can improve the experience for all visitors. This is a legitimate interest of ours.

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